Terms and Conditions

These Terms & Conditions apply to the use of this website at https://www.southernserpents.com.au By accessing this website and/or placing an order, you agree to be bound by these Terms & Conditions. Using this website indicates that you accept these terms whether or not you choose to order form us. If you do not accept these terms, please do not use this website.

Ordering From Us

You are deemed to have placed an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the animals you have ordered.

We may refuse to accept an order:
a) where goods are not available;
b) where we cannot obtain authorization for your payment;
c) if there has been a pricing or product description error; or
d) if you do not meet any eligibility criteria set out in our terms and conditions.

It is the buyer's responsibility to comply with all state and local regulations regarding the keeping of native animals.

Refunds/Returns/Cancellations

All animals are guaranteed to be healthy, feeding and sexed to the best of my ability. Upon accepting delivery buyer agrees that the animals are exactly as represented in color, pattern, size and sex. Deposits are non refundable unless we are unable to supply the reserved animal.

I occasionally sex an animal incorrectly due to the nature of this task. Sometimes the problem wasn't noticed for months or years and that makes it difficult for me to fix it. The buyer has a responsibility here as well and I want to make sure at the time of delivery we both agree on the sex. But if this does happen please feel free to contact me with any concerns even if some time has passed since the sale.

If you wish to cancel your order, you can notify us before we have dispatched the animals to you. Once they have been dispatched and recieved the animal cant be returned

License

Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website for any purpose is prohibited, unless any reproduced images are used with the "Southern Serpents" logo clearly visible along with a credit given to "Southern Serpents". If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.

No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.

Third-Party Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Service Access

While we endeavor to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Disclaimer

While we endeavor to ensure that the information on this Website is correct and up-to-date, we do not guarantee that it always will be. We may make changes to the content and prices at any time without notice.